What to Check After AI Rewrites Your Work Email
Compare the rewritten email with the original before sending. Our test shows how a smoother sentence can move a deadline, weaken a…
Category
Guides
Guides on wording for work: emails, CVs, notices and replies to customers, product descriptions, and questions of usage and spelling. Each one works through real examples, reports a test we ran or carries a checker for your own text.
Keep Your Foreign Degree’s Name on an English CV and Explain It in English
Write a degree on an English CV the way the EU's own English documents do: the name as on the certificate, then…
What a Consistency Check Finds in Published Sample CVs and How to Run One on Yours
A five-minute pass over a finished CV: five searches that find date ranges joined two ways, full stops on some bullet points…
Before You Publish a Returns Policy Template, Answer These Six Questions
A returns policy template is a list of decisions with the answers left out. We put six questions a customer asks to…
What to Tell the Person Covering Your Inbox About How You Write
A handover note for your writing style in five lines: how you open, how you end, contractions, exclamation marks, and fifteen sent…
The Mistakes People Send a Second Email to Fix and How to Catch Them First
What people have to put right after sending an email, from 176 real second emails: the attachment and the address line account…
How Often Emails Misspell the Reader’s Name and How to Get It Right
The right spelling of a reader's name is already on your screen, in the address line. About one real work email in…
One in 34 Emails With a Weekday and a Date Gets One of Them Wrong
We checked every weekday written beside a date in 85,123 real work emails against the calendar. In 34 of the 1,154 emails…
What a Customer Apology Has to Contain
A six-part checklist from apology research, checked against 26 published customer apology templates. All of them say sorry, and six never say…
A Grammar Checker Caught 19 of Our 29 Planted Mistakes
We ran a 155-word notice with 29 planted errors through LanguageTool and two style checkers. LanguageTool flagged 19 and missed both grammar…
Find Mixed British and American Spelling in Your Text
Paste your text and see whether its spelling is British, American or mixed, and which words break the pattern. Below the checker,…
Words Your Reader Can Take Two Ways
Sanction, oversight, table, biweekly, next Friday, should: words and phrases that a reader of a work email or report can take in…
How to Check Whether a Word Is a Real Word
A word being in the dictionary does not mean you can use it in a work email. The label beside the definition…
How to Catch the Mistakes Spellcheck Misses
We planted 29 errors in a short notice and ran it through Hunspell and Aspell. They flagged 7 and 8. Here are…
How to Write Opening Hours Without Leaving Customers Guessing
A form that writes your opening hours out with am and pm and with the 24-hour clock, what it can't write for…
How to Refuse a Refund Without Starting an Argument
Five refund refusals built from the usual stock phrases, each rewritten with the reasons for every change. One of them is shown…
How to Describe Your Language Level on a CV
"Fluent" and "proficient" mean different things to different readers. Here is how to place yourself on the official CEFR grid, cite a…
What a Readability Score Cannot See
We scored five short work notices with two programs. A clear notice and the same notice shuffled into nonsense got identical scores,…
Words That Sound Smarter Until You Put Them in a Sentence
Fulsome, penultimate, nonplussed, myself, whomever: words people pick at work to sound more formal, shown in sentences where they go wrong, with…
Log In or Login? The Same Rule Settles Set Up, Back Up and Sign Up
The verb is two words and the noun is one, for log in, set up, back up and ten more pairs like…
Which Words to Change on a CV for a British or an American Employer
The CV words that differ between British and American English, each checked against a dictionary's regional label, with one extract converted in…
How to Describe a Handmade Product Without Saying High Quality
Each empty adjective in a product description stands where a fact should be. Here is the question behind each one, six descriptions…
Menu Descriptions That Tell the Customer What They’re Getting
A twelve-item cafe menu written the usual overwritten way, then rewritten item by item. The method covers what order to put the…
How to Write Numbers and Dates for Readers in Other Countries
"1.500" is fifteen hundred in Germany and one and a half in the United States, and "3/4/2027" is two different days. A…
What an Out-of-Office Message Needs to Say
The person who gets your auto-reply needs four facts, and wording like "away until the 16th" or "back next week" hides the…
How to Tell Customers Your Prices Are Going Up
A price notice has to give the new price and the date. Here it is at four sizes, a door sign, an…
How Long Is a Normal Work Email?
We counted 79,569 emails sent by the employees of one company. Half were 23 words or shorter and nine in ten were…
What to Write Instead of “Responsible For” on a CV
Swapping "responsible for" for "managed" leaves the bullet describing a duty. Thirteen bullets rewritten for retail, office, trade, first-job and technical roles,…
Should You Delete “Just” From Your Emails?
Some softeners are politeness or honest doubt and should stay. Others stand where the request should be. Ten work-email sentences with and…
